Terms & Conditions
Listing Fee
Commission for the Buyer’s Agent is not included in the 1% Chau Chau Inc Listing Fee. Sellers typically offer 2.5% to 3% commission to Buyer’s agents to encourage these agents to show the seller’s property to prospective buyers. This commission is in addition to the Chau Chau Inc Listing fee.
Buyer's Refund
Chau Chau Inc will rebate buyer up to 1% of the final purchase price of the home, subject to receipt of Cooperating Buyer Broker Commission from the Listing Broker. Final Refund amount will vary based on final purchase price and commission rate offered by seller (typically 2.5% to 3%). New construction properties that do not require showings may be eligible for a refund amount higher than 1%.
To be eligible for the Refund, buyer must use Chau Chau Inc as their Buyer Broker. If the transaction does not close or if we do not receive compensation as the Cooperating Buyer Broker, no Buyer Refund will be due.
The Refund is subject to a minimum net commission of $5,000 to Chau Chau Inc after taking in to account the Buyer Refund. Any MLS or Listing Broker fees or charges passed on to Chau Chau Inc as the Buyer Broker will be deducted from the gross commission before calculating the Buyer Rebate.
The actual value of the Refund may be calculated on a tiered basis determined by number of home showings that you schedule through Chau Chau Inc - either via our website, mobile app or by contacting one of our agents directly. After the first ten showings, the rebate will decrease to 0.5% of the final purchase price.
Lender approval may be required. Some lenders may not allow Buyer Rebate, or depending on the contract, concessions, mortgage product and financing terms, some lenders may not allow Buyer to receive the full refund from Chau Chau Inc. We strongly advise buyers to talk with their lender in advance about their anticipated Buyer’s Refund.
Chau Chau Inc Terms & Conditions of Use
Effective Date: 5/18/2018
Please read this Terms of Use Agreement (these “Terms”) carefully before using www.viet18.com (the “Website”) or the Chau Chau Inc mobile app (the “App”) (the Website and the App may be referred to collectively as the “Software”). Your use of the services and tools located on or provided through the Website and the App or through any employees or representatives of Chau Chau Inc (collectively, the “Services”) is subject to these terms and conditions (these “Terms” or this “Agreement”). By accessing the Website, download and use of the App, or using the Chau Chau Inc text alerts or any of any of the Services, constitutes acceptance of these Terms and forms a legally-binding contract between You, the end user (hereinafter “You” or “User”) and Chau Chau Inc Holding, Inc., a Delaware Corporation, and its subsidiaries (“Chau Chau Inc”). If you interact with the Software as both a Seller and a Buyer, the respective statements apply to your different interactions.
If you do not agree to these Terms, immediately discontinue use of the Software and delete it from your mobile device. Your agreement to these Terms also includes your agreement to the terms of our Privacy Policy, which is incorporated by reference into this Agreement and is therefore an integral part of this Agreement. The Company may change these Terms, at any time, without prior notice to you, by posting a new version. The new version will become effective on the date it is posted, which will be listed at the top of the Terms as the Effective Date. It is your responsibility to review these Terms and the Privacy Policy periodically. Your continued use of the Software after the Effective Date is your acceptance of the new Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Software and delete the App from your mobile device. General Provisions
1. SUBMISSION AND ADMINISTRATION OF LISTINGS
a. Content. You may submit property descriptions, photographs, images, videos, graphics, virtual tours or other supported media or copy and other information to Chau Chau Inc (collectively, the “Content”) for each Property advertisement you create using the Services. Chau Chau Inc may also hire third party vendors to produce Content for Your advertisements.
b. OWNERSHIP. You retain any applicable ownership rights that you may have with respect to the content you submit, provided, however that you grant Chau Chau Inc, its affiliates and their licensees a royalty-free, license to use, display and publish such Content (in whole or part), whether submitted in the past or in the future, and to incorporate such Content into other works in any form, media, or technology now known or later developed.
c. USE AND OWNERSHIP OF TRANSACTION DATA. You agree that any data submitted or processed through the Services will be captured, stored and will become the sole property of Chau Chau Inc. You hereby grant Chau Chau Inc an irrevocable license and right to use, reproduce, resell, and otherwise profit from, in any manner now known or later developed, such transaction data captured through the Services.
d. USER REPRESENTATIONS. You (a) represent and warrant that all properties and associated information You provide, including submitted Content, will be accurate; and (b) agree to maintain the accuracy of all property advertisements at all times. You agree to indemnify and defend Chau Chau Inc for any liability arising out of incorrect or falsely advertised content.
2. USER COMMUNICATION
a. EMAIL AND TEXT PERMISSIONS. Chau Chau Inc uses email and SMS text as its primary communication channel with Users. As a registered User, You hereby acknowledge and grant Chau Chau Inc permission to communicate with You via email (as well as other communication channels such as mobile phone and text message) for any purposes Chau Chau Inc determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. You consent to receive text messages and email communications from Chau Chau Inc and understand that additional text message charges may apply depending on your mobile phone plan and that Chau Chau Inc has no liability or responsibility for such charges.
b. RESPONSIBILITY FOR PROTECTION OF PROPERTY AND SELF. . Chau Chau Inc provides communication tools that allow Users to interact with each other and schedule in-person tours of Properties listed on Chau Chau Inc. YOU ALONE ARE RESPONSIBLE FOR YOUR SAFETY AND THE PROTECTION OF YOUR PROPERTY WHEN INTERACTING WITH OTHER USERS. YOU AGREE TO HOLD Chau Chau Inc HARMLESS (I) FROM ANY DAMAGE OR INJURY TO LIFE OR PROPERTY OCCURRING IN CONNECTION WITH YOUR USE OF THE SERVICES AS THEY RELATE TO THE SCHEDULING AND CONDUCTING OF PROPERTY TOURS (II) IN CONNECTION WITH Chau Chau Inc ASSISTANCE IN PROVIDING ACCESS TO, AND INFORMATION ABOUT, YOUR HOME AND (III) FROM ANY LIABILITY RESULTING FROM THE ACTIONS OF USERS OR THIRD PARTIES RESULTING FROM OR RELATED TO Chau Chau Inc’S COMMUNICATION, HOME TOUR AND HOME ACCESS TOOLS AND SERVICES
3. USE OF INFORMATION
a. DISCLAIMERS. You agree to treat all related-property sales’ price information obtained from the Services, including historical transaction information and analytical market data (“Value Reports”), and any information otherwise made available through the Services as Chau Chau Inc’s sole property, or the sole property of Chau Chau Inc’s third party provider, as applicable, and You may not resell or otherwise use such Value Reports other than pursuant to the Terms of this Agreement. Chau Chau Inc does not guarantee the accuracy of, endorse or recommend any information, including Value Reports, provided through the Services and You agree to use such information at Your own risk. Comparables and other similar information, tutorials, advice and reports provided through the Services ARE PROVIDED SOLELY FOR GENERAL INFORMATION, AND DO NOT CONSTITUTE REAL ESTATE, LEGAL, TAX, ACCOUNTING, OR OTHER PROFESSIONAL ADVICE.
4. LIMITATION OF LIABILITY AND INDEMNIFICATION
a. LIMITATION OF LIABILITY. Chau Chau Inc IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR OTHER INTANGIBLE LOSS, LOSS OF DATA, COMPUTER CORRUPTION, DELETION OR CORRUPTION OF CONTENT OR DATA MAINTAINED OR TRANSMITTED THROUGH THE USE OF THE SERVICES. Your exclusive remedy, and Chau Chau Inc’s entire liability under this Agreement shall be a refund of the fees paid to Chau Chau Inc hereunder.
b. INDEMNIFICATION. You agree to indemnify Chau Chau Inc (and Chau Chau Inc’s officers, directors, employees and agents), and hold each of them harmless from and against any and all costs, damages or losses by any of them (including, without limitation, reasonable attorneys’ fees) as a result of a claim by any person other than You arising from Your use of the Software or Services.
5. INTELLECTUAL PROPERTY
The material provided in the Software is protected by law including, but not limited to, United States copyright law and international treaties. Chau Chau Inc is the exclusive owner of or is the licensed user of all designs, text, graphics, images, video, information, logos, button icons, software, audio files, and other content on the Software. Chau Chau Inc also owns or is licensed to use the computer code, scripts, design elements, graphics, interactive features, artwork, text communications, and any other content. The intellectual property of Chau Chau Inc and/or third-party licensors is protected by copyright, trademark, and/or patent laws. All rights not expressly granted in these Terms are reserved by Chau Chau Inc.
You shall not copy or adapt any computer code that Chau Chau Inc creates for the generation or display of the Software; this code is protected under copyright law.
You shall not reproduce, display, publicly perform, distribute, or otherwise use the content generated by the Software for any public or commercial purpose in any manner likely to cause confusion among consumers as to its source, that dilutes the strength of Chau Chau Inc’s property, or that otherwise infringes Chau Chau Inc’s intellectual property rights.
6. GOVERNING LAW, JURISDICTION, AND ARBITRATION
Except for actions to protect intellectual property rights and to enforce an arbitrator’s decision hereunder, all disputes, controversies, or claims arising out of or relating to these Terms or a breach of these Terms will be submitted and finally resolved by arbitration under the rules of the American Arbitration Association (“AAA”) then in effect. There will be one arbitrator, and such arbitrator will be chosen by mutual agreement of the parties in accordance with AAA rules. The arbitration will take place in Atlanta, Georgia, USA, and may be conducted by telephone or online. The arbitrator will apply the laws of the State of Georgia, USA, to all issues in dispute. The controversy or claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim or controversy of any other party. The findings of the arbitrator will be final and binding on the parties, and may be entered in any court of competent jurisdiction for enforcement. Enforcements of any award or judgment will be governed by the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards. Should either party file an action contrary to this provision, the other party may recover attorneys’ fees and costs up to $150.00.
The courts of Fulton County in the State of Georgia, USA, and the nearest U.S. District Court in the State of Georgia, will be the exclusive jurisdiction and venue for all legal proceedings that are not arbitrated under these Terms. These Terms will be construed under the laws of the State of Georgia, USA, excluding rules regarding conflicts of law.
7. ASSIGNMENT
This Agreement shall be binding upon and shall inure to the benefit of the parties and their respective successors and permitted assigns. You may not assign, sublicense or otherwise transfer this Agreement or the rights hereunder without the prior written consent of Chau Chau Inc.
8. WAIVER, SEVERABILITY, AND SURVIVAL
The failure of Chau Chau Inc to exercise or enforce a legal right or remedy contained in this Agreement does not constitute a waiver of any such right or remedy. No waiver of any right, term or provision of this Agreement is deemed a waiver of any other right, term or provision. If a court of competent jurisdiction finds any provision of the Terms and Conditions to be invalid, User agrees to continue to abide by such provision and that the remaining terms and provisions will remain in full force and effect.
9. NOTICES
All notices to Chau Chau Inc must be in writing and must be sent via registered mail, certified mail, or overnight mail with a return receipt requested to Chau Chau Inc offices in California. Address is listed on the Website.
10. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties hereto with respect to the subject matter of this Agreement. No representative of Chau Chau Inc may make oral modifications or amendments to this Agreement. Only written modifications signed by an appropriate executive of Chau Chau Inc will be valid.